mylucky
Cookie Policy
Last Updated: September 10, 2026This policy provides a clear explanation of how mylucky utilizes cookies and similar tracking technologies to provide a secure and personalized experience for our users in Malaysia.
What Are Cookies
Cookies are small text files that a website stores on your computer or mobile device when you visit. They act as a memory for the site, allowing it to recognize your device and remember specific information about your visit. Beside standard cookies, we may use similar technologies such as local storage, which stores data on your device for longer periods, and tracking pixels, which are invisible images used to monitor user interactions.
For a gaming platform, these technologies are essential. They ensure that your account remains active while you navigate between the game lobby and your profile, and they help prevent fraudulent activity by identifying unusual patterns in session data. Without these tools, the website would treat every page load as a completely new visit, requiring you to re-authenticate constantly.
Types of Cookies We Use
We categorize the cookies used on mylucky into four distinct groups based on their purpose and necessity. While some are required for the site to function, others are designed to enhance your user experience or help us understand how the platform is used.
| Category | Purpose & Example | Required? |
|---|---|---|
| Essential | Necessary for core functions. Example: Maintaining your session so you stay logged in as you move through the site. | Yes |
| Performance | Helps us analyze traffic. Example: Tracking which pages are most visited to optimize the game lobby layout. | No |
| Functional | Remembers your settings. Example: Keeping your preferred currency as MYR or remembering your last viewed game. | No |
| Targeting | Used for relevant messaging. Example: Showing you promotional content based on your interaction with the promotions page. | No |
How We Use Cookies
Cookies authenticate your identity, allowing you to remain signed in while accessing different parts of your account.
We store your display settings and language choices so the platform feels consistent every time you return.
Cookies help us detect multi-account abuse and protect your funds by monitoring for suspicious session behavior.
We measure page load speeds and user flow to identify and fix technical bottlenecks in the system.
Third-Party Cookies
In addition to cookies set directly by mylucky, we allow specific third-party service providers to place cookies on your device. These providers typically fall into categories such as analytics services, advertising networks, and payment processing systems used for fraud detection.
These third parties operate under their own independent privacy and cookie policies. We do not control how these external providers manage your data, and we encourage you to review the policies of the service providers you interact with when making a payment or clicking on external ads.
How to Manage or Disable Cookies
You have the right to control how cookies are used on your device. Most modern browsers provide intuitive tools to block or delete cookies. However, be aware that blocking essential cookies will prevent you from using critical features; for instance, you will be unable to complete a login or process deposits.
Google Chrome
Go to Settings > Privacy and security > Third-party cookies to manage your preferences.
Safari
Navigate to Settings > Safari > Advanced > Website Data to remove or block cookies.
Mozilla Firefox
Open Settings > Privacy & Security and scroll to the "Cookies and Site Data" section.
Microsoft Edge
Go to Settings > Cookies and site permissions > Manage and delete cookies and site data.
Incognito Mode
Using private browsing windows prevents cookies from being stored permanently, but it does not hide your activity from your internet service provider or the website itself.
Cookie Consent & Your Choices
Your primary method of managing cookies is through the browser settings described above. If a cookie notice is presented to you upon visiting the site, you may use the options provided there to set your initial preferences. Any choices made can typically be updated by clearing your browser cache or adjusting your privacy settings.
Where provided by applicable laws in Malaysia, you may have rights regarding your data, such as the right to access, correct, or delete your personal information. For more detailed information on our general legal framework, please refer to our Terms & Conditions.
Updates to This Cookie Policy
We may update this policy periodically to reflect changes in the technologies we use or to comply with new legal requirements. We do not provide individual notifications for every minor change, so we recommend checking the "Last Updated" date at the top of this page to ensure you have the most current information.
Contact Information
If you have any questions regarding our use of cookies or wish to inquire about your data, please reach out to us via the support center or contact the official support email address listed in the footer of this website.
Please gamble responsibly. You must be 21+ to use our services. Learn more about Responsible Gaming.